Being among the first in the Nordics to gain access to M365 Copilot is both an exciting opportunity and a bold experiment. In this session, the project team shares their real-world journey — from day one of implementation to their ongoing efforts in adoption, data quality, and transformation of internal collaboration. This is not a polished success story, but a candid and insightful look at what it really means to be a first mover. From unexpected setbacks to user resistance and the critical importance of clean, structured data, the presentation highlights both the “do’s” and “don’ts” of rolling out AI tools like Copilot across the digital workplace. By unpacking the practical and cultural challenges of introducing generative AI within M365, this talk offers a behind-the-scenes look into adapting internal communication, supporting users, and aligning IT and HR goals in a rapidly evolving tech landscape. In this session you will learn
- How to support user adoption of M365 Copilot from day one — and where resistance may arise.
- How to ensure data quality and structure during implementation to maximize Copilot’s effectiveness.
- How to avoid common mistakes and navigate the unknowns as an early adopter of AI in the intranet ecosystem.
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