Designing an effective Total Rewards strategy becomes significantly more complex when your workforce is divided between office-based shared services employees and a large, mobile group of field officers. This session explores how one organization is tackling the challenge of offering meaningful, fair, and cost-conscious benefits and rewards across these two very different employee populations. With high turnover in the field and limited compensation flexibility, the company must get creative — offering competitive, well-communicated benefits like healthcare and insurance while also ensuring shared services employees remain engaged through incentives, learning, and leadership development. You’ll learn how the organization uses a cascade communication model, mobile apps, and even traditional mail to ensure benefits reach every employee — without creating friction around labor laws and phone use compensation. The presentation also covers how to align strategy with cost containment, measure success, while staying compliant with fair pay regulations. In this session oyu will learn

• How to design and communicate a Total Rewards strategy that effectively supports both field officers and office-based staff within one organization.
• How to use tailored incentives, mobile communication tools, and benefits to reduce turnover and increase engagement, especially in high-risk roles.
• How to balance legal compliance, cost containment, and employee value—especially when offering healthcare and compensating for time spent engaging with digital tools.